Terms of Service

Welcome to Timberoakus.com. These Terms of Service govern your access to and use of Timberoakus.com, including any purchases you make through the website. By using Timberoakus.com, you agree to these Terms of Service.

Timberoakus.com is owned and operated by Shanghai Yangli Ruiheng E-Commerce Co., Ltd., a company registered in China. Shanghai Yangli Ruiheng E-Commerce Co., Ltd. is the seller of record for purchases made through Timberoakus.com.

1. Eligibility
By using this website, you represent that you are at least the age of majority in your jurisdiction and that you have the legal capacity to enter into these Terms of Service. If you are using the website on behalf of a business, you represent that you have authority to bind that business.

2. Products and Information
We strive to provide accurate product descriptions, images, dimensions, materials, and care instructions. However, we do not warrant that all product descriptions, images, colors, or other content are accurate, complete, reliable, current, or error-free.
Colors may appear differently depending on your device, screen settings, and lighting. Minor variations in color, texture, or size may occur. Such variations are not considered defects unless they materially affect the product’s function or description.

3. Orders and Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, pricing errors, suspected fraud, or violation of these Terms of Service.
If we cancel an order after payment, we will issue a refund to the original payment method in accordance with our Return & Refund Policy.

4. Pricing and Payment
Prices are displayed on the website and may change without notice. The price applicable to your order is the price shown at checkout at the time of purchase.
You agree to provide accurate payment information and authorize us or our payment processors to charge the applicable amount. If payment is not completed or is reversed, we may cancel the order.

5. Shipping, Returns, and Refunds
Shipping, returns, and refunds are governed by our Shipping Policy and Return & Refund Policy, which are incorporated into these Terms of Service by reference. Please review those policies before placing an order.

6. Cancellations
You may contact us to request a cancellation before your order enters processing or fulfillment. We will do our best to accommodate requests, but we cannot guarantee cancellation once an order has been processed or shipped.

7. Intellectual Property
All content on Timberoakus.com, including text, images, logos, graphics, product photos, page designs, and software, is owned by or licensed to Shanghai Yangli Ruiheng E-Commerce Co., Ltd. and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, sell, or exploit any content from this website without our prior written permission.

8. Prohibited Conduct
You agree not to:

• Use the website for unlawful purposes.

• Attempt to gain unauthorized access to our systems or data.

• Interfere with the operation or security of the website.

• Submit false, misleading, or fraudulent information.

• Abuse returns, refunds, promotions, or customer support.

• Infringe the rights of Timberoakus or any third party.

9. Disclaimer of Warranties
To the fullest extent permitted by law, Timberoakus.com and its content are provided on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the website will be uninterrupted, secure, or error-free.

10. Limitation of Liability
To the fullest extent permitted by law, Shanghai Yangli Ruiheng E-Commerce Co., Ltd. and its officers, employees, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, arising out of or related to your use of Timberoakus.com or any products purchased through it.
Our total liability for any claim arising out of or relating to these Terms of Service or your purchase shall not exceed the amount you paid for the product giving rise to the claim.
Some jurisdictions do not allow certain limitations, so some of the above limitations may not apply to you.

11. Indemnification
You agree to indemnify and hold harmless Shanghai Yangli Ruiheng E-Commerce Co., Ltd. and its officers, employees, agents, and service providers from any claims, damages, losses, liabilities, and expenses arising from your use of the website, your violation of these Terms of Service, or your violation of any third-party rights.

12. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of China, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms of Service shall be subject to the exclusive jurisdiction of the courts located in Shanghai, China, unless applicable consumer protection law requires otherwise.

13. Changes to These Terms
We may update these Terms of Service from time to time. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of Timberoakus.com after changes are posted means you accept the updated Terms of Service.

14. Contact Us
If you have questions about these Terms of Service, please contact:

Timberoakus
Operated by: Shanghai Yangli Ruiheng E-Commerce Co., Ltd.
Address: Room A403-3, Building 5, No. 1188 Jiangyue Road, Minhang District, Shanghai, China
Email: service@timberoakus.com
Phone: +86 13212735201
Service Hours: 9AM–6PM